If you have a small business sooner or later you'll need to ship. You will soon discover that fees are all over the place, regulations are many and can be difficult to wade through, and service can be non existent.
After several years of experience, my shipping company of choice is still the good old USPS. Nothing beats the Postal Service's prices, the service, once you're out of the post office, is reliable and consistent, and most rules and regulations are easily found on their website.
Just about everyone can come up with a horror story on any shipping service, but I don't have one yet on the USPS. They won't leave something with a neighbor. They won't leave a package on the doorstep. They will only get a signature from an intended recipient.
And I'm currently finding why UPS gives up to $100 in insurance free on their shipments.
Stay tuned...more to follow.